Komax: A Digital Transformation
From Glaucia Maurano
Representing a broad portfolio of brands like GAP, Kipling, Polo Ralph Lauren, Timberland, UGG, and more, the fashion brand Komax embarked on a transformational project for both stores and back-office. With support from SkillNet, Komax transformed its customer experience through Oracle Retail Xstore Point of Service, Customer Engagement, and Order Broker and tapped into the power of Oracle Retail Merchandise Operations Management for sales audit, pricing, invoice match, and import/export. Learn how Komax activated sales channels to provide faster, seamless customer experiences to guests in multiple Latin American countries, allowing consumers to buy and return where and when they want.