This video will give you an overview of the My Oracle Support Portal support.oracle.com including:

• Features found on each of the main tabs
  
• How to customize your tabs
  
• How to search the Knowledge Base
  
• How to change your account settings
  
• How to Access the My Oracle Support Communities
• Where to log a Service Request
• Where to download Patches and updates and access Certifications
• Marking pages as favorites
• Switching to the Cloud Support portal
• The Oracle Support Interaction Center
  

  For more detailed information and video training, log into My Oracle Support and review the following document:

• Oracle Support Essentials Series  Doc ID  553747.2