SCIS Enter Returns
From Taylor Sikes
In SCIS, returns are classified as either validated or unvalidated. A validated return occurs when the customer either has the receipt from the original purchase or the sales clerk can find the sales transaction in SCIS.
Unvalidated returns happen when there is no proof of purchase. Not all businesses accept unvalidated returns. Check your store's return policies for more information This video demonstrates how to enter both types of returns.