What are the key design decisions for building a great digital assistant experience?  Often it is only when you get to the end of a project that you have the experience to recognize the mistakes you were making in the early days.  So, how can you minimize the "unknown unknowns" and give you a better chance of making the RIGHT decisions.  What if you had a map that guides you through the major decisions points in developing an enterprise digital assistant?

In this session Frank and Grant will take you through the top 10 key areas of conversational AI development.  Each of these checkpoints is a "gate" to success: if you understand what skills and knowledge you need to pass through the gate you will be building your digital assistant on a series of well laid foundations that better ensure success.

As well as the checklist, we'll give examples from countless development projects of the success stories, and the failures - and of course, we'll be answering your questions live.