Optimizing the OSvC Support Experience
From Cimberli Kearns on January 9th, 2019
Marie Lockhart, Director of OSvC Global Support, covers both the "gotchas" that slow down a service request's resolution and the "need to knows" which can prevent the need for a service request in the first place. Along with discussing how to submit service requests and who to include on them, Marie will explain what you should expect from Technical Support team members and why you should expect it. She'll end the webinar by taking your questions.