Search for tag: "customer experience"

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01:55:59 Oracle Applications Summit - Experiencia del… Oracle Applications Summit - Experiencia del cliente	Oracle Applications Summit - Experiencia del cliente Conocer las nuevas necesidades de tus clientes, es indispensable con la nueva normalidad. Descubre cuál es la herramienta que te ayudará a conectarte con las audiencias adecuadas para… apps oracle cloud customer experience From Maria Pazaran on December 17th, 2020 0 likes 2 plays Retention Time 5 Years
07:46 Infinity IQ Demo: Recommendations Infinity IQ Demo: Recommendations	Infinity IQ Demo: Recommendations Gijs Verrycken - Senior Director of Product Management, highlights the new recommendations feature in Infinity IQ. This demo focuses on activating your data in real-time for recommendations. What… infinity customer experience recommendations From Christine Bardwell on November 12th, 2020 0 likes 38 plays Retention Time 1 Year
07:17 Infinity IQ Demo: In-Session Personalization Infinity IQ Demo: In-Session Personalization	Infinity IQ Demo: In-Session Personalization Oracle Product Manager Taz Khela, highlights the latest features in Infinity. This demo focuses on activating your data for in-session personalization - a finance use-case. What is Infinity? … oracle infinity cx marketing customer experience From Christine Bardwell on November 10th, 2020 0 likes 35 plays Retention Time 3 Years
09:38 Infinity IQ Demo: Actions for Retargeting Infinity IQ Demo: Actions for Retargeting	Infinity IQ Demo: Actions for Retargeting Julie Gillison - Director of Product Management, highlights the latest features in Infinity. This demo focuses on activating your data in real-time for retargeting - a retail use-case. What is… oracle infinity customer experience From Christine Bardwell on November 10th, 2020 0 likes 40 plays Retention Time 3 Years
09:59 Getting Started with Infinity IQ - Demo Getting Started with Infinity IQ - Demo	Getting Started with Infinity IQ - Demo Julie Gillison, Director of Product Management provides an introduction to Infinity IQ in this Getting Started with Infinity IQ demo. Engage customers—at the right moment with the right… oracle infinity customer experience From Christine Bardwell on November 10th, 2020 1 likes 94 plays Retention Time 3 Years
44:18 Oracle CX Webinar: Stand out with content in the… Oracle CX Webinar: Stand out with content in the moments that matter most	Oracle CX Webinar: Stand out with content in the moments that matter most Speaker: Samuel Van Deth EMEA CX Marketing Strategy Director, Oracle oracle marketing cloud cx marketing marketing content strategy cx content oracle cx customer experience content and experience cloud From Nicola Cooper on October 27th, 2020 1 likes 17 plays Retention Time 5 Years
31:13 CX Service Webinar: Transforming the Contact… CX Service Webinar: Transforming the Contact Center into a Profit Center	CX Service Webinar: Transforming the Contact Center into a Profit Center During this session, we discuss how technology and economic shifts to digital business are creating the opportunity to use service as a revenue generating channel, by turning customer intelligence… cx service oracle cx customer experience customer service customer signals customer data experience economy data economy personalised service From Nicola Cooper on October 23rd, 2020 0 likes 38 plays Retention Time 5 Years
01:37:40 CX Marketing Introduccion CX Marketing Introduccion	CX Marketing Introduccion CX Marketing Introduccion cx marketing marketing cloud customer experience From Camilo Piedrahita on October 1st, 2020 0 likes 4 plays Retention Time 3 Years
01:00:54 Oracle Customer Engagement: La nueva era de la… Oracle Customer Engagement: La nueva era de la fidelización	Oracle Customer Engagement: La nueva era de la fidelización ¿Cómo asegurarnos de que tenemos esa capacidad de generar momentos relevantes con nuestros clientes? ¿Estamos ante el fin de las campañas de fidelización… crowdtwist customer experience loyalty customer engagement From Maria Torrecilla on September 28th, 2020 0 likes 56 plays Retention Time 3 Years
20:06 Put Your Data to Work (Part 2): Using AI to… Put Your Data to Work (Part 2): Using AI to Personalize the Commerce Journey	Put Your Data to Work (Part 2): Using AI to Personalize the Commerce Journey Shoppers want personalized experiences. The rise of Big Data provides brands with more opportunities than ever before to tailor the customer experience, but personalization at scale continues to… cx commerce big data personalization artificial intelligence machine learning customer experience From Carrie Leader on September 23rd, 2020 0 likes 3 plays Retention Time 5 Years
49:06 The Modern Developer: Your Secret Weapon The Modern Developer: Your Secret Weapon	The Modern Developer: Your Secret Weapon The New Developer is no longer relegated to the basement or back office tasks - they're your secret weapon. Advances in cloud technology and innovative architectures puts the modern developer at… cx commerce developer cloud technology modern cloud customer experience From Carrie Leader on September 23rd, 2020 0 likes 1 plays Retention Time 5 Years
03:09 Get Started \| Get Started with Oracle Sales Cloud… Get Started \| Get Started with Oracle Sales Cloud CX Cloud Mobile	Get Started \| Get Started with Oracle Sales Cloud CX Cloud Mobile Learn how to use the CX Cloud Mobile to maximize your selling time. sales mobile call report crm customer experience From Denise Simpson on July 23rd, 2020 0 likes 6 plays Retention Time 1 Year
40:29 CX Service Webinar: The Shift to a Digital… CX Service Webinar: The Shift to a Digital Business Model	CX Service Webinar: The Shift to a Digital Business Model The Shift to a Digital Business Model Listen to this on demand webcast to learn about the role of service in the digital customer journey. Hear about trends, best practices and advice on the role of… customer service oracle cx customer experience service cloud cx service commerce cloud cx commerce webinar customer success digital assistant From Nicola Cooper on July 15th, 2020 0 likes 37 plays Retention Time 3 Years
45:54 Oracle Webinar: Comment faire de vos webinars un… Oracle Webinar: Comment faire de vos webinars un succès pour votre Pipe Marketing?	Oracle Webinar: Comment faire de vos webinars un succès pour votre Pipe Marketing? customer experience From Maria Torrecilla on July 6th, 2020 0 likes 19 plays Retention Time 1 Year
43:53 CX Service Webinar: Delivering Effective Advice… CX Service Webinar: Delivering Effective Advice through Personalised and Timely Solutions	CX Service Webinar: Delivering Effective Advice through Personalised and Timely Solutions Delivering Effective Advice through Personalised and Timely Solutions. Listen to this on demand webcast to learn how to enhance customer self-service and personalised, automated solutions to… customer service oracle cx service cloud cx service field service webinar customer experience intelligent advisor customer success From Nicola Cooper on July 1st, 2020 0 likes 43 plays Retention Time 3 Years
00:59 Oracle Business Resilience Oracle Business Resilience	Oracle Business Resilience Learn how Oracle can help you consider the impact of the lockdown on your business and plan new CX priorities to meet the new needs of your customers. business customer experience recovery digital transformation From Maria Torrecilla on June 23rd, 2020 0 likes 13 plays Retention Time 1 Year