Search for tag: "customer experience"

Oracle Applications Summit - Experiencia del cliente

Conocer las nuevas necesidades de tus clientes, es indispensable con la nueva normalidad. Descubre cuál es la herramienta que te ayudará a conectarte con las audiencias adecuadas para…

From  Maria Pazaran on December 17th, 2020 0 likes 2 plays

Infinity IQ Demo: Recommendations

Gijs Verrycken - Senior Director of Product Management, highlights the new recommendations feature in Infinity IQ. This demo focuses on activating your data in real-time for recommendations. What…

From  Christine Bardwell on November 12th, 2020 0 likes 38 plays

Infinity IQ Demo: In-Session Personalization

Oracle Product Manager Taz Khela, highlights the latest features in Infinity. This demo focuses on activating your data for in-session personalization - a finance use-case. What is Infinity? …

From  Christine Bardwell on November 10th, 2020 0 likes 35 plays

Infinity IQ Demo: Actions for Retargeting

Julie Gillison - Director of Product Management, highlights the latest features in Infinity. This demo focuses on activating your data in real-time for retargeting - a retail use-case. What is…

From  Christine Bardwell on November 10th, 2020 0 likes 40 plays

Getting Started with Infinity IQ - Demo

Julie Gillison, Director of Product Management provides an introduction to Infinity IQ in this Getting Started with Infinity IQ demo. Engage customers—at the right moment with the right…

From  Christine Bardwell on November 10th, 2020 1 likes 94 plays

Oracle CX Webinar: Stand out with content in the moments that matter most

Speaker: Samuel Van Deth EMEA CX Marketing Strategy Director, Oracle

From  Nicola Cooper on October 27th, 2020 1 likes 17 plays

CX Service Webinar: Transforming the Contact Center into a Profit Center

During this session, we discuss how technology and economic shifts to digital business are creating the opportunity to use service as a revenue generating channel, by turning customer intelligence…

From  Nicola Cooper on October 23rd, 2020 0 likes 38 plays

CX Marketing Introduccion

CX Marketing Introduccion

From  Camilo Piedrahita on October 1st, 2020 0 likes 4 plays

Oracle Customer Engagement: La nueva era de la fidelización

¿Cómo asegurarnos de que tenemos esa capacidad de generar momentos relevantes con nuestros clientes? ¿Estamos ante el fin de las campañas de fidelización…

From  Maria Torrecilla on September 28th, 2020 0 likes 56 plays

Put Your Data to Work (Part 2): Using AI to Personalize the Commerce Journey

Shoppers want personalized experiences. The rise of Big Data provides brands with more opportunities than ever before to tailor the customer experience, but personalization at scale continues to…

From  Carrie Leader on September 23rd, 2020 0 likes 3 plays

The Modern Developer: Your Secret Weapon

The New Developer is no longer relegated to the basement or back office tasks - they're your secret weapon. Advances in cloud technology and innovative architectures puts the modern developer at…

From  Carrie Leader on September 23rd, 2020 0 likes 1 plays

Get Started | Get Started with Oracle Sales Cloud CX Cloud Mobile

Learn how to use the CX Cloud Mobile to maximize your selling time.

From  Denise Simpson on July 23rd, 2020 0 likes 6 plays

CX Service Webinar: The Shift to a Digital Business Model

The Shift to a Digital Business Model Listen to this on demand webcast to learn about the role of service in the digital customer journey. Hear about trends, best practices and advice on the role of…

From  Nicola Cooper on July 15th, 2020 0 likes 37 plays

Oracle Webinar: Comment faire de vos webinars un succès pour votre Pipe Marketing?

From  Maria Torrecilla on July 6th, 2020 0 likes 19 plays

CX Service Webinar: Delivering Effective Advice through Personalised and Timely Solutions

Delivering Effective Advice through Personalised and Timely Solutions. Listen to this on demand webcast to learn how to enhance customer self-service and personalised, automated solutions to…

From  Nicola Cooper on July 1st, 2020 0 likes 43 plays

Oracle Business Resilience

Learn how Oracle can help you consider the impact of the lockdown on your business and plan new CX priorities to meet the new needs of your customers.

From  Maria Torrecilla on June 23rd, 2020 0 likes 13 plays