Search for tag: "cx"

Sales | Get Started with CX Sales for Microsoft 365

Learn the basics of the Microsoft 365 Add-in for CX Sales

From  Denise Simpson on September 22nd, 2020 0 likes 0 plays

Biking to Success: Creating a seamless Omnichannel Customer Experience by Thomas Spengler, CCO, Internetstores

Biking to Success: Creating a seamless Omnichannel Customer Experience Hear how Europes leading digital specialist dealer - Internetstores - is getting more people to bike and into nature than any…

From  Anke Pantel on September 22nd, 2020 0 likes 20 plays

CX - Content - Asset_Workflows (Part 1 - Configuration)

This is the 1st of a 2-part video covering types of asset workflows available in CX Content (with support from Integration Cloud) and how to configure support for custom asset workflows.

From  Razvan Teodorescu on September 14th, 2020 0 likes 11 plays

Special PeopleSoft Event: Oracle Public Sector Compliance and Regulation

The Public Sector has been one of the most strategic industries for PeopleSoft, and Oracle, for many years. Today, Oracle has several new products that state and local government agencies, as well as…

From  Nancy Youngwirth on August 25th, 2020 0 likes 16 plays

Sales | Prepare for Your Next Meeting with Sales Assistant

Learn how Sales Assistant can help you manage and prepare for your next appointment.

From  Denise Simpson on August 18th, 2020 0 likes 0 plays

CX Content - Develop custom components (Eloqua Form)

Useful links: Setting up the OCE toolkit on your local machine (documentation) Develop components using Knockout (documentation) Installing & developing with the OCE Toolkit (video)…

From  Razvan Teodorescu on July 30th, 2020 0 likes 18 plays

How Oracle Transformed the Customer Buying Experience to Automate 70% of Transactions with Oracle CX Cloud

In this Oracle@Oracle webinar, learn how Oracle transformed the sales rep experience and increased deal velocity via simplified ordering documents, agreements, streamlined approvals, and self-service…

From  Katie May on July 29th, 2020 2 likes 47 plays

CX Customer Webinar Series - Episode 6: Field Service in a World of Social Distance

Field Service in a World of Social Distance Listen to this On Demand webcast to understand the role of intelligent logistics, remote fixing and diagnostics, and predictive intelligence in a service…

From  Nicola Cooper on July 29th, 2020 1 likes 47 plays

Sales | Speed Up Your Setup with the Sales Setup Assistant Utility

Learn how you can use a Windows utility provided by Oracle to speed up the initial setup of your sales application. You can download the Sales Setup Assistant utility and the detailed text…

From  Denise Simpson on July 27th, 2020 0 likes 1 plays

Service | Create and Edit Service Requests

This video tutorial applies to Rel 13. It shows you how to create and edit service requests using Service Request Management.

From  Denise Simpson on July 24th, 2020 0 likes 1 plays

Service | Assign Service Requests to Queues

This video tutorial applies to Rel 13. It shows you how to assign service requests to queues.

From  Denise Simpson on July 24th, 2020 0 likes 0 plays

Territory Management | Move Territories to Another Environment

This video tutorial shows you how to migrate territory definitions from one environment to another.

From  Denise Simpson on July 24th, 2020 0 likes 0 plays

Territory Management | Create an Auxiliary Territory Dimension

Learn how to create a classification category, associate it with an auxiliary territory dimension, and activate the account mapping for the dimension.

From  Denise Simpson on July 24th, 2020 0 likes 0 plays

Territory Management | Change Territories Using Import

Learn how to set up preferences for uer names, passwords, and notifications.

From  Denise Simpson on July 24th, 2020 0 likes 0 plays

Sales Forecasting | Manage Your Forecast

This tutorial shows you how to manage the forecast for your team.

From  Denise Simpson on July 24th, 2020 0 likes 1 plays

Sales | Speed Up Your Initial Setup with Setup Assistant

Learn how to speed up the initial setup of your sales application using Setup Assistant.

From  Denise Simpson on July 24th, 2020 0 likes 2 plays