Search for tag: "field service"

CX Service Webinar: Using Future-Ready Predictive Maintenance to Exceed Customer Expectations

During this session, we discuss how predictive maintenance can optimise service operations, power efficient field service and drive higher customer satisfaction rates.

From  Nicola Cooper on November 26th, 2020 0 likes 32 plays

CX Service Webinar: Field Service in a World of Social Distance

Field Service in a World of Social Distance Listen to this On Demand webcast to understand the role of intelligent logistics, remote fixing and diagnostics, and predictive intelligence in a service…

From  Nicola Cooper on July 29th, 2020 1 likes 60 plays

CX Service Webinar: Delivering Effective Advice through Personalised and Timely Solutions

Delivering Effective Advice through Personalised and Timely Solutions. Listen to this on demand webcast to learn how to enhance customer self-service and personalised, automated solutions to…

From  Nicola Cooper on July 1st, 2020 0 likes 43 plays

CX Service Webinar: Augmenting the Service Center with Conversational

Augmenting the Service Center with Conversational. Listen to this on demand webcast to learn how to leverage chatbots and other conversational interfaces to drive dialogue and value.Hear how…

From  Nicola Cooper on June 17th, 2020 0 likes 38 plays

CX Service Webinar: Service in a Changing World

Service in a Changing World. Listen to this on demand webcast as we discuss Customer Service in time of high pressure and change.Hear about the role of service in times of change: service driving…

From  Nicola Cooper on June 4th, 2020 1 likes 110 plays