Search for tag: "field service"

CX Field Service Webinar: How Field Service Management is leading the way in end-to-end business transformations

Over the last year, service organizations have been presented with a unique opportunity to embrace digital transformation. As service models evolve, there has never been a better time to invest in an…

From  Nicola Cooper on March 18th, 2021 2 likes 35 plays

CX Service Webinar: Using Future-Ready Predictive Maintenance to Exceed Customer Expectations

During this session, we discuss how predictive maintenance can optimise service operations, power efficient field service and drive higher customer satisfaction rates.

From  Nicola Cooper on November 26th, 2020 0 likes 37 plays

CX Service Webinar: Field Service in a World of Social Distance with guest speaker Marcel "Sven" Torrent, Service Planning Manager, Worcester Bosch Thermotechnology

Field Service in a World of Social Distance Listen to this On Demand webcast to understand the role of intelligent logistics, remote fixing and diagnostics, and predictive intelligence in a service…

From  Nicola Cooper on July 29th, 2020 2 likes 92 plays

CX Service Webinar: Delivering Effective Advice through Personalised and Timely Solutions with guest speaker Adam Ford, Director of Customer Service, HM Land Registry

Delivering Effective Advice through Personalised and Timely Solutions. Listen to this on demand webcast to learn how to enhance customer self-service and personalised, automated solutions to…

From  Nicola Cooper on July 1st, 2020 1 likes 50 plays

CX Service Webinar: Augmenting the Service Center with Conversational with guest speaker Francesco Stasi, Founder & CEO, BotSupply

Augmenting the Service Center with Conversational. Listen to this on demand webcast to learn how to leverage chatbots and other conversational interfaces to drive dialogue and value.Hear how…

From  Nicola Cooper on June 17th, 2020 0 likes 41 plays

CX Service Webinar: Service in a Changing World

Service in a Changing World. Listen to this on demand webcast as we discuss Customer Service in time of high pressure and change.Hear about the role of service in times of change: service driving…

From  Nicola Cooper on June 4th, 2020 1 likes 166 plays