Search for tag: "oracle cx"

CX Service Webinar: The Secret to Unlocking Service Excellence: Data

Everyone loves great customer service experiences. The secret to unlocking those truly differentiated customer service experiences are the atoms that make all this work: data. However, data is often…

From  Nicola Cooper on February 18th, 2021 0 likes 49 plays

2 基調講演「CXの未来、激変する環境下での俊敏な営業&マーケティングの実現」

日本オラクル株式会社 クラウド・アプリケーション事業統括 CXソリューション・エンジニアリング本部 本部長 竹内 尚志による 基調講演「CXの未来、激変する環境下での俊敏な営業&マーケティングの実現」

From  Naoko Nakanishi on December 14th, 2020 0 likes 14 plays

3. (字幕付き)CXの未来、ラリー・エリソンとの対談

11/9 US開催「Oracle Cloud CX Virtual Summit - Responsive Selling in the Experience Economy」から、会長 兼 CTO ラリー・エリソンとOracle CX開発責任者ロブ・ターコフとの対談「The Future of CX, Featuring Larry Ellison」の日本語字幕版

From  Naoko Nakanishi on December 10th, 2020 0 likes 29 plays

CX Service Webinar: Using Future-Ready Predictive Maintenance to Exceed Customer Expectations

During this session, we discuss how predictive maintenance can optimise service operations, power efficient field service and drive higher customer satisfaction rates.

From  Nicola Cooper on November 26th, 2020 0 likes 37 plays

Oracle Virtual Get-Together – Chicago Area Oracle CPQ User Group

From  Andrada Popescu on November 3rd, 2020 0 likes 22 plays

Oracle CX Webinar: Stand out with content in the moments that matter most

Speaker: Samuel Van Deth EMEA CX Marketing Strategy Director, Oracle

From  Nicola Cooper on October 27th, 2020 1 likes 26 plays

CX Service Webinar: Transforming the Contact Center into a Profit Center

During this session, we discuss how technology and economic shifts to digital business are creating the opportunity to use service as a revenue generating channel, by turning customer intelligence…

From  Nicola Cooper on October 23rd, 2020 0 likes 54 plays

CX Service Webinar: Field Service in a World of Social Distance with guest speaker Marcel "Sven" Torrent, Service Planning Manager, Worcester Bosch Thermotechnology

Field Service in a World of Social Distance Listen to this On Demand webcast to understand the role of intelligent logistics, remote fixing and diagnostics, and predictive intelligence in a service…

From  Nicola Cooper on July 29th, 2020 2 likes 92 plays

Sales | Speed Up Your Initial Setup with Setup Assistant

Learn how to speed up the initial setup of your sales application using Setup Assistant.

From  Denise Simpson on July 24th, 2020 0 likes 7 plays

Sales | Set Up Preferences for User Names, Passwords, and Notifications

Learn how to speed up the initial setup of your sales application using Setup Assistant.

From  Denise Simpson on July 24th, 2020 0 likes 5 plays

Sales | Improve Sales Productivity with Workspace

Learn how to use search and other great features of Workspace in your sales application.

From  Denise Simpson on July 24th, 2020 0 likes 35 plays

Sales | Get to Know Your Sales Analytics

Learn how to navigate and use your Sales analytics.

From  Denise Simpson on July 24th, 2020 0 likes 11 plays

Sales | Enable Workspace

Learn how to enable Workspace and other features powered by the new generation of search technology, called Adaptive Search.

From  Denise Simpson on July 24th, 2020 0 likes 11 plays

Sales | Enable Workspace and Adaptive Search

Learn how to enable Workspace in your environment.

From  Denise Simpson on July 24th, 2020 0 likes 37 plays

Sales | Enable Multiple Account Addresses

Learn how to enable multiple account addresses.

From  Denise Simpson on July 23rd, 2020 0 likes 10 plays