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Agent Intra Chat | B2C Service

Learn how to configure the new Agent Intra Chat available in the 21A release of B2C Service!

From  Emma Huff on April 13th, 2021 0 likes 1 plays

Thread Orientation Personalization | B2C Service

Check out the new Thread Orientation Personalization feature available in the latest release of Agent Browser UI.

From  Emma Huff on April 12th, 2021 0 likes 9 plays

Workflow Open in Subtab | B2C Service

Learn about creating workflows in subtabs for B2C Service (20D).

From  Emma Huff on April 8th, 2021 0 likes 0 plays